![]() Auto Repair Shops Provide Many Different ServicesĪuto repair and car maintenance shops don't just do oil changes. But if your losses are big (especially if you or someone else were injured), you should consult with an experienced personal injury lawyer where you live. If your losses are small, you may be able to handle the dispute yourself. Those losses would include at least your out-of-pocket costs and, depending on where you live and if there were any personal injuries involved, maybe substantially more. Some will flat suck all day long and unfortunately, the good ones get tarnished by the bad ones.Yes, you can sue a car maintenance shop like Valvoline or Jiffy Lube if you can show they performed service in a negligent way and that you suffered direct and foreseeable losses as a result. Overall, most do a decent job and have no problems. Thirty dollar oil change and 200 bucks on Chinese clutter… Part of the facility has a gift shop so while a lady is having her vehicle serviced she can browse the knick-knacks. Good thing my son wasn’t on the manager’s hate list. ![]() A few weeks later while visiting I looked it over and found the original, and filthy, FOMOCO filters still on it.)Īnd my son knows the manager of this place personally. (A few years ago my youngest son had his Lincoln serviced at a fast lube and they were supposed to have changed the fuel and air filters at that time. Some facilities provide the cut rate oil change and try to bump the total up with services that may not be needed or even performed. I do not hate the fast lube facilities and actually think they provide a valuable service.ĭue to the hurry up business model and relatively inexperienced staff they can be prone to making mistakes which could involve leaving drain plugs loose, draining transmission final drives by mistake (cornered the market on Subarus), using the wrong fluid, etc, etc. ![]() He caught the shop manager and one of the employees treating themselves to “nose candy”, and the shop was closed for at least a week–probably until the franchise owner was able to get a few new staffers for that location.Īll-in-all, I see no reason whatsoever to return to a quick lube place. On a side note, several years ago a very alert member of our local police force decided to investigate a car parked in back of the only J-Lube in the area–long after closing time. While he was not open on Sunday, at least I got exactly what I asked for and paid for when I went to him. When I would question the manager on this point, I was always given some variation of “its all the same, it doesn’t matter”.Īfter…I think it was…3 experiences like this, I decided to go back to my regular mechanic for all maintenance visits. I was always given 10w30 (according to the receipts), even though I frequently specified a different viscosity. If their “standard” oil filters are so bad, why do they use them?Īnd then, we have the question of oil viscosity. The manager would tell me how terrible their “standard” oil filter is. They would also try to upsell me regarding their oil filters. And, to top it off, the cretins working there frequently did not reattach the hoses running into the air intake box. No matter how recently I had replaced my air filter, I was always told that the air filter was “extremely dirty” and needed to be replaced. Not that it’s useful for anything.Ībuse of trust: they heavily pressured my wife for unneeded services, to the point she refuses (rightfully) to step foot in there.Īs for documentataion, there have been several tv news stories of various chain outlets not just pushing unneeded services, but NOT EVEN DOING THE SERVICES while still charging for them.Īre there decent ones out there? Sure, but the bad ones have ruined it for them.īack in the early '80s, I did use Jiffy Lube a few times, but my experiences quickly soured me. At least they also forgot the gizmo, which I now have. ![]() ![]() ONLY because of me checking under the hood the next day did I discover this DANGEROUS situation. After I declined, they neglected to put the cap back on the brake fluid reservoir. Incompentent service, where they did their ‘brake fluid test’ with some gizmo that flashed LEDs. Personal experience includes multiple sales pitches for unneeded work (flushes, etc), with no polite “OK” when I declined. My distrust (I use “hate” for much more important issues) is based on both personal experience and documented systematic abuses by various shops. ![]()
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